Perpustakaan Universitas YARSI | Library is the Brain and The Heart of The University :: OPAC

Perpustakaan Universitas YARSI

Library is the Brain and The Heart of The University

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Subject : "MANAJEMEN PELANGGAN"

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Managing Customer Experience and Relationships : a strategic framework ( FE-Magister Manajemen )

Pengarang : Peppers, Don - Rogers, Martha -

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The Agile Marketer : Turning Customer Experience Into Your Competitive Advantage ( FE-Magister Manajemen )

Pengarang : Smart, Roland -

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Customer Success : How Innovative Companies Are Reducing Churn and Growing Recurring Revenue ( FE-Magister Manajemen )

Pengarang : Mehta, Nick - Dan Steinman - Lincoln Murphy -

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Customer Experience 3.0 : High-Profit Strategies in the Age of Techno Service ( FE-Magister Manajemen )

Pengarang : Goodman, John A -

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Chief Customer Officer 2.0 : How to Build Your Customer-Driven Growth Engine ( FE-Magister Manajemen )

Pengarang : Bliss, Jeanne -

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