Managing Customer Experience and Relationships : a strategic framework ( FE-Magister Manajemen )

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Book's Detail

Managing Customer Experience and Relationships : a strategic framework ( FE-Magister Manajemen )
update, 27 Maret 2021, WFH@SRI Input: 6 Desember 2017, FE MM - Beli Yayasan (Tiko)
Pernyataan Tanggungjawab
Pengarang	Peppers, Don - Personal Name Rogers, Martha - Personal Name
Edisi	ed.3
No. Panggil	658.812 Pep m
ISBN/ISSN	978-1-119-23625-2
Subyek	MANAJEMEN PELANGGAN
Klasifikasi	658.812
Judul Seri
GMD	Text
Bahasa	Inggris
Penerbit	John Wiley & Sons
Tahun Terbit	2017
Tempat Terbit	New Jersey
Deskripsi Fisik	xxiv, 600 hlm ; 24 cm
Abstrak / Info Detil Spesifik
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