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| Pernyataan Tanggungjawab | |
| Pengarang | Rangkuti, Freddy - Personal Name |
| Edisi | |
| No. Panggil | 658.812 Ran c |
| ISBN/ISSN | 978-602-03-0022-3 |
| Subyek | PELAYANAN PELANGGAN |
| Klasifikasi | 658.812 |
| Judul Seri | |
| GMD | Text |
| Bahasa | Indonesia |
| Penerbit | Gramedia Pustaka Utama |
| Tahun Terbit | 2013 |
| Tempat Terbit | Jakarta |
| Deskripsi Fisik | viii, 198 hlm ; 21 cm |
| Abstrak / Info Detil Spesifik | |
| Lampiran Berkas | LOADING LIST... |
| Ketersediaan | LOADING LIST... |
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